Susana Fashion

Returns Policy

We accept returns within 5 days after delivery.

To be eligible for a return, the item must:

• Be unused

• Be unwashed

• Have original tags attached

• Be in its original packaging

  Non-Eligible Items

  We do not accept returns on:

  • Sale or clearance items

  • Accessories

  • Undergarments

  • Items damaged due to misuse

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  Shipping

  The customer is responsible for return shipping costs.
  Original shipping charges are non-refundable.

  Returns must be sent to the following address:

  8101 Crespi Blvd Apt 403
  Miami Beach, FL 33141
  United States

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  Refunds

  Refunds are processed once the item has been received and inspected.

  The refund will be issued to the original payment method.

  Processing time may take 5–10 business days.

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  Contact

  To initiate a return or exchange, please contact us at:

  📧 susanapena1126@gmail.com